Change or cancel your subscription
Upgrade, downgrade, change your card or cancel — you handle all of it yourself.
Everything about your subscription is handled from your own dashboard. You don't need to write to us to upgrade, downgrade or cancel.
Where to find your subscription
Go to Premium
As a company: Company dashboard → Premium. As a homeowner: Dashboard → Premium.
Open the billing portal
Click the billing portal button. It opens Stripe, which handles payments for us.
Change what you need
In the portal you can switch plan, change your card, download receipts and cancel. Changes take effect immediately.
If you switch from monthly to annual billing, the unused part of the month you have already paid for is credited automatically.
What happens when you cancel
You keep your plan for the rest of the period you have paid for. After that the account returns to the free plan. Your profile, your reviews and your history all stay — you only lose the features that belong to the paid plan.
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